Privacy Policy
Last revised and effective: August 26, 2026. By accessing or using the Trusted Reference Check service, you agree to the collection, use, and disclosure of information as described in this Policy and to our Terms of Service, which is incorporated into this Policy by reference and governs all disputes, including its provisions on dispute resolution and limitation of liability.
Who We Are
"Trusted Reference Check," "we," "us," and "our" refer to the Trusted Reference Check service, operated by Trusted Reference Check, LLC, a Virginia limited liability company, from Virginia, United States.
Scope
This Policy describes how we may handle personal information relating to (i) the professional references we may contact, (ii) the individuals who are the subject of a reference check, and (iii) the clients and other parties that engage us. It does not apply to information that has been aggregated or de-identified so that it does not reasonably identify an individual, or to third-party websites or services we do not operate.
Information We May Collect
A customer or entity may pay us to gather information including but not limited to contact information, opinions, facts such as names, phone numbers, addresses, and feedback from additional identified parties. We may gather information automatically. The categories of information we may collect from users or automatically can include but are not limited to:
- Name and job title, the employer shared with the person who listed you, the contact details given to us, the answers you choose to provide and whether a questionnaire was completed, and any communications with us; contact details, the written authorization for the check, the names and contact details of the references supplied, account and order details, and any communications with us; business contact details, account, engagement, and billing details, and any communications with us; usage information such as device, browser, IP address, and pages viewed, collected through cookies and related technologies when you use our website.
How We May Use or Transfer Information
This information and analysis of the information may be restructured, summarized, analyzed, or provided verbatim in the following ways or other ways at our sole discretion: To operate, provide, maintain, and improve our service; to conduct authorized reference outreach and document responses; to compile responses; to process engagements, invoices, and payments; to communicate with references, people being referenced, and clients; to detect, prevent, or address fraud, abuse, security, or technical issues; to provide information back to the customer or to persons or entities we deem entitled; to respond to requests from persons for their information or information related to them in accordance with this Policy or to comply with law and legal process; to establish, exercise, or defend legal claims; to enforce our Terms of Service; and otherwise to plan for and operate our business.
Answers a reference provides may be provided, in part or in full, and with or without summarization or additional analysis, to other parties where disclosure is required by law or where we have a lawful basis for the disclosure.
We may also share information with: service providers and vendors performing services on our behalf, such as form hosting, communications, payment processing, and infrastructure; operations under common ownership or control with us, which may use information consistent with this Policy; parties to an actual or contemplated corporate transaction such as a financing, reorganization, merger, or sale of assets; and third parties where we believe disclosure is appropriate to comply with law, regulation, or legal process, to enforce our Terms of Service, to defend against claims, or to protect the rights, property, or safety of any person or of our business. We may share aggregated or de-identified information for any purpose.
Your Choices and Requests
You may contact us at the address below with questions or requests concerning your information, including requests to access, correct, or delete it. We may take reasonable steps to verify your identity before acting on a request. We will review requests and respond as we determine to be appropriate and consistent with applicable law, and we may retain information notwithstanding a request, including information we are legally required to keep or reasonably need to keep for the purposes described in this Policy.
Retention
We may retain information for as long as we consider it reasonably necessary for the purposes described in this Policy, including our business, recordkeeping, legal, and dispute-resolution purposes.
Security
We use commercially reasonable safeguards designed to protect information in our control. No method of transmission or storage is completely secure, and we do not and cannot guarantee the security of any information.
Children
Our service is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children under 16; if we learn we have done so, we will delete it upon request.
Changes to This Policy
We may modify this Policy at any time in our sole discretion. Changes are effective when posted to this page with a revised date. Your continued use of the service after posting constitutes acceptance of the modified Policy.